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Frequently Asked Questions

  • How long does shipping take?
    At Blueprint to Beauty, we offer free standard shipping for all orders within the United States that's over $150. Standard shipping usually takes between 5-7 business days. However, if you require your order sooner, we also offer expedited shipping options for an additional charge. Please note that shipping times may vary depending on the destination, local customs processing, and shipping carrier delays. Once your order has been shipped, we will provide you with a tracking number so you can keep track of your package. If you have any further questions about shipping, please feel free to contact our customer service team.
  • Do you offer refunds on hair extensions?
    We do not offer refunds on hair extensions. However, if you have an issue with the quality of your extensions, we offer a 7-day exchange policy. Extensions must be returned in their original packaging and in unused condition. If you have any concerns or questions, please feel free to contact us.
  • What is the turnaround time for a custom wig order at Blueprint to Beauty?
    The turnaround time for a custom wig order at Blueprint to Beauty typically takes 1-2weeks. However, this may vary depending on the complexity of the order and the availability of materials. We always strive to deliver your custom wig as quickly as possible without compromising on quality. Please note that rush orders may be accommodated for an additional fee. If you have any questions or concerns about the timeline for your custom wig order, please don't hesitate to contact us. Our experienced staff will be happy to assist you.
  • Do you offer exchanges for hair extensions?
    Do you offer exchanges for hair extensions? Yes, we offer exchanges for hair extensions within 14 days of purchase, as long as they are in their original packaging and have not been worn or altered in any way. We understand that finding the perfect match can be a process, so we want to make sure our clients have the opportunity to exchange their extensions for a better fit or desired style. Please contact us to initiate an exchange and we will be happy to assist you.
  • Can I pick up my hair extensions on the same day of purchase?
    Absolutely! At Blueprint to Beauty, we offer same day pick up in store for all of our hair extensions. Simply place your order online or in-store and our team will have your extensions ready for you to pick up on the same day. We understand the importance of getting your new hair extensions as soon as possible, so we strive to make the process as efficient and convenient for our clients. Before placing the order, please send us a message to make sure the desired hair is in stock.
  • Is delivery available?
    Yes, we do deliver in the city and surrounding areas for a small fee. Just choose delivery at checkout.
  • Are you located in Memphis?
    Yes, we are.
  • How long does the hair weave last?
    FAQ: How long does the hair last? At Blueprint to Beauty, we offer high-quality hair extensions made from 100% human hair that can last up to 12-24 months with proper care and maintenance. The lifespan of your hair extensions will depend on factors such as how often you wear them, how well you take care of them, and the type of extensions you choose.
  • Are the cuticles intact on the bundles?
    FAQ: Are the cuticles intact on the bundles? At Blueprint to Beauty, we take pride in providing high-quality hair extensions that are made with 100% virgin human hair. Our hair extensions are carefully selected and processed to ensure that the cuticles are fully intact on the bundles. Intact cuticles are essential for maintaining the quality and longevity of your hair extensions. Cuticles are the outermost layer of the hair shaft, and they protect the inner layers from damage and breakage. When the cuticles are intact, the hair is stronger, healthier, and more resistant to tangling and shedding. We guarantee that all of our hair extensions have intact cuticles, and we stand behind our products with a satisfaction guarantee.
  • Can your Brazilian bundles be dyed?
    FAQ Can your Brazilian bundles be dyed? Yes, our Brazilian bundles can be dyed. However, we highly recommend that you seek the assistance of a professional stylist to ensure that the dye is applied properly and evenly. Improper dyeing can damage the hair extensions and reduce their lifespan. Additionally, we suggest that you use high-quality hair dye and avoid bleach or harsh chemicals that can cause irreparable damage to the hair.
  • Is the hair true to length?
    FAQ Is the hair true to length? At Blueprint to Beauty, we pride ourselves on providing our clients with high-quality hair extensions that are true to length. We understand the importance of having hair extensions that match the length you desire, which is why we take great care in ensuring that our products are accurately measured and labeled. Our hair extensions are made from 100% human hair, which means that they can be cut, colored, and styled just like your natural hair. If you have any questions or concerns about the length of our hair extensions, please don't hesitate to contact us. We're always happy to help
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